Privacy and Data Protection

We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore in compliance with the General Regulation of Data Protection UE (RGPD), please take note of the following information:

1) Collection, Processing and Use of Personal Data

Basically, you may visit our website without us collecting any personal data from you. Personal data is only collected if you voluntarily disclose such data for the purpose of concluding a contract or opening a customer account. Without your explicit consent, this data is merely used for contract performance and processing your inquiries. Upon complete fulfillment of the contract and complete payment of the purchase price your data will be stored with care for tax and commercial law retention periods, to be deleted upon expiry of these periods.
Never your personal data will be used for advertising purposes, or sending commercial information, unless expressly authorized or requested by the client.
If necessary, the client may receive reports or notifications about free updates available for the products purchased, in order to improve and favor the correct use of our products, such as software or firmware updates.

2) Transfer of Personal Data

For the purpose of contract fulfillment, personal data collected by us is transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods. Never your personal data be transferred to any third party.

3) Cookies

Among other things this website uses so-called “cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called “session cookies”. “Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.

4) Use of Google Analytics

This website uses Google Analytics, a web analyses service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files stored on your computer allowing to analyse your use of the website. The information provided by the cookie on your use of the website is usually transmitted to and stored on a server from Google in the United States. Within the member states of the European Union or in other countries that are parties to the European Economic Area Agreement, however, your IP address will be abbreviated by Google beforehand if IP anonymisation is activated on this website. Only in exceptional cases the complete IP address is sent to a Google server in the United States and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and provide other services for the website operator relating to website and Internet use.
The IP address transmitted by your browser within the scope of Google Analytics will not be merged with any other data held by Google. You may prevent the storage of cookies by activating the respective setting on your browser software; however, please note that in this case you may not be able to use all features of this website to their full extent.

5) Information on Customer Rights and Contacts

You are entitled to obtain information on your saved data free of charge and to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents.

Also, if you consider that your data have been treated inadequately, you will have the right to file a claim with the Spanish Data Protection Agency (C / Jorge Juan, 6. 28001 - Madrid www.agpd.es).

6) RESPONSIBLE FOR THE PROCESSING OF YOUR DATA

ALFAPILOT SL, Rúa Mercado 19 - 32001 Ourense (España)
Email: info@alfapilot.com
Tlf: +34 988 615 747